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Most store AI failures come from IDs, APIs, ownership, and evals. The model is rarely the cause. Plan against a published ~$791/mo platform floor at 50K sessions, which is cost, not savings. Run the pre-model gate first.
Palaniappan PNine a.m. Slack is holds, stockouts, and missing GTINs. Pick one of ten back-office tasks this week. A person still signs every write, and the sample refund ceiling is $75.
Palaniappan PA shopper asks ChatGPT for a blue tee in medium. Adobe's July 2026 cohort says 39% of retail homepages still aren't machine-readable, and size, stock, and price live on the PDP, not the slogan. GEO is product facts, not a rank guarantee.
Palaniappan PHuman approval is a queue with order id and tool trace, not a prompt. The public worksheet uses a $75 refund ceiling above which a person must click Approve. Never auto-approve when the SLA expires.
Palaniappan PLangChain composes Bedrock models, tools, and retrieval; AgentCore hosts production agents. Reuse the B2B CRM Gateway canary (~180→95 ms) and 50K-session ~$791/mo silhouette. Do not give the model the warehouse.
Palaniappan PLangGraph belongs on AgentCore Runtime, not Harness. Reuse the B2B CRM Gateway canary (~180→95 ms) and the 50K-session ~$791/mo platform silhouette, then make graph state explicit.
Palaniappan PYour org chart wants five agents before one lookup works. If you are under ~8 tools and one audience, stop and use one agent. The ~$791/mo platform cost floor at 50,000 sessions is one support-shaped mix, not five specialists.
Palaniappan PDo not staff all five specialists in week one. An open-ended "handle this order" fans out to every agent. Hop cap 2. The ~$791/mo platform cost floor at 50,000 sessions is one support-shaped mix, not a fleet budget.
Palaniappan PAgentCore Harness went GA June 17, 2026. Use n8n for process orchestration and @aws/n8n-nodes-agentcore to invoke Harness. Pin the ARN in production. Reuse the Gateway ~180→95 ms canary; do not treat n8n as the agent runtime.
Palaniappan PStore-connected agents fail at secrets, PII, and payment tools, not at prompts. Support-shaped pilots tracked roughly 3× spend when a browser tool stayed on for lookup turns. Delete payment tools.
Palaniappan PA shopper never sees your hero video; an intermediary picks on fields. Adobe July 2026: AI-referrals +62% YoY, 60% higher conversion than non-AI traffic. Optimize the decision inputs agents weigh, not a speculative autopilot checkout.
Palaniappan PMonday again: where is my order. That pile is about 18% of helpdesk volume. Look up the scan. Do not invent a 2pm window. We are not publishing a tickets-down number.
Palaniappan P
